All Web Design Kits $36 with the Coupon MIDYEARSPECIAL

Help

H E L P   C E N T E R

 

Have a Question?

 

Please see my resources below, including theme FAQs, managing your site & where to find help.

Theme FAQs

How Do I Download The Files

Download Instructions for Windows:

Please download your purchase by clicking the download link provided where you purchased your theme.

Download Instructions for Mac:

Please navigate to Safari > Preferences. Under the General Tab, uncheck the option “Open ‘safe’ files after downloading.” This will stop Safari from automatically unzipping the files. Next, please download your purchase by clicking the download link provided where you purchased your theme.

Next, Unzip the Download Folder

1. Go to your computer folders and find the zip file you saved to your computer. Unzip the file by right clicking on the zip file and choosing “Extract All” or “Unzip”.

2. After it’s unzipped you should see the following files:

•Theme (zip file – do not unzip this )
•Genesis ( zip file – do not unzip this )
•Read Me ( PDF format )
•Demo Content

3. Open the “Read Me” file which will take you through step by step how to use your web design kit.

Starting From Stratch + Super Confused?

Try my free video course Build a Blog Babe – it’s designed for beginners, starting from scratch and should resolve all of your confusion!

How Do I Set Up My Theme

We aim to empower women to create a stunning web presence, all on a small business budget & without tearing their hair out! That’s why we provide our Theme’s Tutorials that will guide you through step-by-step how to set up your theme to your branding.

How Do I Enable The Read More Link

You can display your whole post, or only a portion of each post with a link to continue reading.

To enable this:

1. Navigate to Appearance > Customize > Content Archives

2. Under ‘select one of the following’ > select “Display entry excerpts” then,

3. Under ‘limit content to how many characters’ > type a number such as 100

Remember to check the box ‘display the featured image’ to display a photo on the blog page (And if no image displays on the blog page, check the blog post and make sure you have selected a featured image for each post)

4. Save!

Can I Customize The Theme

The designs can be used as-is like the theme’s demo, which we show you how to recreate in the included tutorials.

Kindly Note, we are unable to provide support for any theme customizations or custom CSS – this would be a DIY endeavour.

Can I Change The Font Sizes

The font sizes in your theme are determined by the font formatting you choose, eg. Heading 1, Heading 2 … Heading 6.

Alternatively you can override the themes font sizes by adding custom CSS. Kindly Note, we are unable to provide support for any theme customizations or custom CSS – this would be a DIY endeavour.

 

Can I Edit The Footer Copyright & Credits

You can definately edit, customize or remove the footer copyright and credits.  I’ve written a tutorial to show you how here. 

How Do I Change What Displays On My Homepage

Your homepage is what displays when you navigate to your domain name eg. myblog.com

You can choose to display a page as your home page or your lastest posts. These settings can be found by navigating to Appearance > Customize > Static Front Page

I'm Receiving A Missing Style Sheet Error

The problem you describe just the installation order – Please upload the Genesis zip folder FIRST, BEFORE the Theme zip folder.

As Genesis is the parent theme, the child theme will not be able to install without it.

I Can't Upload The Demo Content

The problem you describe usually 1 of 2 things:
The first is that it’s trying to load elements that don’t exist yet – Please make sure Genesis is installed, the theme is installed and active, and all suggested plugins as described in the theme’s tutorials are installed and activated before you upload the demo content.
The second could be elements aren’t being downloaded – Before running the import please check the “download and import file attachments” box.
From there, the theme’s tutorials will guide you through step by step instructions to get your site started.

I Can't Add My Instagram Gallery

If you’re having trouble with the instagram gallery try re-reading my steps in the theme tutorial to make sure you have the recommended settings and that your Instagram uername is correct.

If Light Widget (the app I suggest for horizotal galleries) is showing errors, I’d recommend contacting Light Widget directly to help with your specific question at lightwidget.com/help

You’re welcome to research an alternate instagram plugin if you wish. As I recommend light widget (the app I suggest for horizotal galleries) and WP Instagram Gallery (the plugin I suggest for vertical galleries) I can’t gaurentee another instagram plugin will look the same as my theme demo.

How Do I Create XXX Like The Demo

The theme tutorials (located in the “Read Me” in your web design kit )will guide you through how to recreate the demo.

My Logo/Header Image Is Distorted or Cropped

It sounds like your header dimensions are way to big!

You may like to resize your logo / header image to the recommended dimensions your theme suggests and try uploading it again. To find out the recommended dimensions for your theme, please navigate to your theme’s tutorials > “Add Your Logo”

How Do I Use The Full-Width Layout

There is a full-width layout which can be used for a landing page, sales page, etc.

To create a new full-width page – navigate to Pages > Add New > scroll down to ‘Layouts’ and choose image with no sidebar. Then click save.

To convert an existing page to full-width – navigate to Pages > Add New > scroll down to ‘Layouts’ and choose image with no sidebar. Then click save.

How Can I Add Additional Features To My SIte

Anytime you’d like to add a feature that might be a bit tricky, I love to do a google search if there is already a free WordPress plugin for it – usually there is which makes it super easy to add a new feature to your site.

What If I Need Help Setting Up My Theme

I offer a Theme + Demo Install Service, where I will personally install your theme and set up your site like the demo. You can find all the details on the service here.

If you are interested in collaborating me one on one to create a groegous custom designed website, feel free to reach out via email and lets see what we can create!

If you’d like assistance managing your website, It’s for this reason that I created my course Womens Wicked WordPress which shows you how to confidently manage, edit and update your site yourself.
It’s like I’m sitting right with you, guiding through Your Site, teaching you empowering skills easily and quickly (plus all my tips +  tricks!)

Managing Your Site

I Am Completely New To This Whole Thing. Help!

Starting from scratch and super confused?

Try my free Build a Blog Babe course, it’s designed for beginners, starting from scratch and should resolve all of your confusion!

Whats The Difference Between Pages & Posts

If you are using WordPress as a blog, then you will end up using posts for majority of your site’s content. Posts are blog post content entries listed on your home page or blog area of your website.

Where as Pages are meant to be static “one-off” type content such as your about page, contact page and terms, etc.

How Can I Add Additional Features To My SIte

Anytime you’d like to add a feature that might be a bit tricky, I love to do a google search if there is already a free WordPress plugin for it – usually there is which makes it super easy to add a new feature to your site.

Will My Subscribers Automatically Get An Email When I Post A New Blog Post?

No. If you’ve followed the email opt-in tutorial with a service like Mailchimp, when someone subscribes their email will go to your list. You can then manually create an email notification for your new post and send it to your list of subscribers.

Can You Help Me One on One?

Yes 🙂

I offer a Theme + Demo Install Service, where I will personally install your theme and set up your site like the demo. You can find all the details on the service here.

If you are interested in collaborating me one on one to create a groegous custom designed website, feel free to reach out via email and lets see what we can create!

If you’d like assistance managing your website, It’s for this reason that I created my course Womens Wicked WordPress which shows you how to confidently manage, edit and update your site yourself.
It’s like I’m sitting right with you, guiding through Your Site, teaching you empowering skills easily and quickly (plus all my tips +  tricks!)

How Do I Add & Change Images

I’ve written a tutorial about adding images to your blog posts.

For the other images in your theme please refer to your theme tutorials:
Round Blog Picture – instructions at ‘upload your welcome image’
Instagram Images –  instructions at ‘instagram gallery’

How Do I Launch My Blog

That’s a really great question!

First, when you publish any content in WordPress, it will publish those changes live, so anyone can view it online. So you could ‘launch’ after you set your theme up from the tutorials.

Launching to me means when you ready for visitors to come to your blog and hopefully become a fan, but it could mean something different for each person. And I guess its up to you in which order you like to do things.

I’m thinking the order would go something like this:

1 – Find your niche + blog name
2 – Decide what content you will write about
3 – Select your theme +  set up your site
4 – Brand your blog (I have a course all about this if you’d like to learn how!)
5 – Launch! Tell the world about your blog – start blogging, socialising and growing your audience.

For lots of blogging tips and resources, I recommend checking out my Pinterest where I share the best tips from the international blogging community.

How Do I Make A Back-Up Of My Site

Just as you back up your computer files with an external hard drive or cloud storage, it’s always a good idea backup of your website. I like to install an awesome plugin called BackUpWordPress. This will allow you to schedule automatic Backups and keep the 3 most recent backups of your site as all times. That way if anything happens to your site, you can restore it in one click!

Where To Find Help

Set Up Your Theme

First, make sure you check out the Theme’s Tutorials which will guide you through step-by-step how to set up your theme!

If that’s still too much for you and you’re a bit confused, I recommend you see my free course Build a Blog Babe it’s designed for beginners, starting from scratch and should resolve all of your confusion!

And if you’re overwhelmed by the thought of launching your website yourself, I offer a few ways you can work with me One on One: Install Services, Custom Design and through My Course.

Learning WordPress

My course Womens Wicked WordPress is a full website course that teaches you to how the site you already have works – how to use it, edit it, update it and add to it as your brand evolves. You can see all the lessons included here.

It’s like I’m sitting right with you, guiding through Your Site, teaching you empowering skills (and all my tricks + tips) easily and quickly!

Woocommerce

If you would like further help integrating eCommerce functionality with Woocommerce, we recommend the following resources:

Woocommerce Docs for reference materials, documentation, and tutorials 

Our in-depth Woocommerce Guide to show you step by step how to create your online store and configure all the details.

Plugins

If you would like further help with any recommended plugins,  it’s worth searching for the plugin authors own knowledge base and/or FAQ’s (by doing a quick Google search “plugin name help faq”)

You’ll probably find that your question is answered immediately with the plugin authors’ own resources. If not, you might like to contact their support directly to ask your question.

Customizations

I love WordPress because it is very adaptive to new features. If you would like to get creative and implement personal customizations to your theme, we recommend the following resources:

The WordPress Support forums are a great place to search through how-to’s or post your own question.

Also, my course Womens Wicked WordPress teaches you how to add features and functionality. You can see all the lessons included here.

Help Fixing a Problem

Need to troubleshoot a WordPress problem?

If your site has just started acting up, don’t stress, it’s nothing you’ve done wrong!

DIY Option – It can usually be solved quickly and easily by following my troubleshooting steps.

Professional Option – I recommend WP Fix It, a 24/7 service, they will fix any WordPress error or issue for $39 flat, usually within just a few hours.

If you believe a you have a theme-specific problem?

We test our themes extensively and try our very best to catch any and all bugs before we release our new theme. If you catch something that’s not working properly or you aren’t sure about, please let us know.

Support must be requested through the proper channels to be received and responded to. To request support, please contact us through on our Support Policy page. We are unable to respond to support requests sent through other channels, e.g. Etsy, Creative Market, direct email, etc.

Wait! I have heaps of blogging goodies for you.

Sign up and receive my Free 'Blogging Babe' Theme,
WordPress Workshop & tons of helpful Worksheets!
Send it to meee!
close-link
Be Notified When Enrollment Opens
Yes I Want VIP Pre-Order Pricing !
close-link